Faq

Ordering & Shipping

How do I place an order?

Simply browse our collections, select your desired items, choose your size and color, and add them to your cart. Once you're ready, proceed to checkout and follow the prompts to complete your purchase.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and [mention any other methods like Apple Pay, Google Pay, Shop Pay, etc.].

How long will it take to receive my order?

Processing Time: Orders typically take 1-3 business days to process before shipping.
Shipping Time:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days (if offered)
  • Please note: Shipping times may vary based on your location and carrier delays. You will receive a tracking number once your order ships.

Do you offer international shipping?

Yes, we ship internationally! International shipping rates and delivery times will be calculated at checkout based on your location. Please be aware that customs duties and taxes may apply upon arrival, and these are the responsibility of the customer.

 Can I track my order?

Yes! Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey.

Can I change or cancel my order after it's placed?

We aim to process orders quickly, so changes or cancellations may not always be possible. If you need to modify or cancel your order, please contact our customer service team at officialboundlessdrip247@gmail.com or (202) 459-7691 as soon as possible. We will do our best to accommodate your request if the order has not yet been processed for shipping.

Returns & Exchanges

What is your return policy?

We want you to be completely satisfied with your Boundless Drip purchase! You can return unworn, unwashed items in their original condition with tags attached within [e.g., 30] days of delivery for a full refund or exchange. Items marked as final sale are not eligible for return or exchange. Please see our full Return Policy for more details.

 How do I initiate a return or exchange?

To start a return or exchange, please visit our Returns Portal or contact our customer service team at officialboundlessdrip247@gmail.com with your order number and the reason for your return/exchange.

Do I have to pay for return shipping?

[Choose one of the following options, or customize]:

  • Option A (Customer pays): Customers are responsible for return shipping costs unless the item received is damaged or incorrect.
  • Option B (You pay with conditions): We offer free returns for exchanges or store credit. For refunds, a small return shipping fee may be deducted from your refund.
  • Option C (You pay): We offer free returns on all eligible orders within the [e.g., US/specific regions].

What if my item is damaged or incorrect?

Oh no! We apologize for any inconvenience. Please contact us immediately at officialboundlessdrip247@gmail.com or (202) 459-7691  (within [e.g., 7] days of receiving your order with photos of the damaged or incorrect item, and we will arrange for a replacement or refund.

Products & Sizing

How do I find the right size?

Each product page features a detailed size chart. We recommend comparing your measurements to our chart for the best fit. If you're still unsure, feel free to contact us for personalized sizing advice.

What materials are your clothes made from?

Our clothing is crafted from a variety of high-quality materials, chosen for comfort, durability, and style. Specific material compositions can be found on each product page under the "Product Details" or "Materials" section.

How should I care for my Boundless Drip apparel?

To ensure the longevity of your garments, please follow the care instructions provided on the inside tag of each item. Generally, we recommend washing in cold water with similar colors and air drying or tumble drying on low.

Do you release new collections frequently?

Yes! We're constantly innovating and refreshing our collections to bring you the latest trends and unique designs. Stay tuned to our social media channels and sign up for our newsletter to be the first to know about new drops!

General Inquiries

 Do you have a physical store?

Currently, Boundless Drip operates exclusively online, allowing us to reach a wider audience and offer competitive pricing.

 How can I contact customer service?

You can reach our customer service team via:

 Do you offer gift cards?

Yes, we do! Boundless Drip gift cards are available for purchase [link to gift card page] and make the perfect present for any fashion-forward individual.

How can I stay updated on new products and promotions?

The best way to stay in the loop is to:
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